Privacy Policy
Last updated: August 22, 2026
This Privacy Policy describes how A&T Mobile Truck and Trailer Repair ("we," "us," or "our") collects, uses, and protects information when you contact us by phone, website, web form, or text message for mobile truck repair, roadside assistance, and related services.
Information we collect
We collect contact and job details you provide — such as name, mobile phone number, email, company, vehicle information, and service location — so we can dispatch service, confirm appointments, send status updates, and respond to inquiries. If you request a download (for example our free Road Service card PDF), we may also collect the email needed to deliver that file.
How we use your information
We use your information to provide requested services, communicate about your job, send transactional SMS related to appointments and service status, deliver requested downloads, and improve our operations. Message frequency varies based on your service activity (typically a few messages per job). Message and data rates may apply.
SMS / text messaging
When you provide your mobile number while booking or speaking with our team (including our AI receptionist), you may consent to receive transactional text messages from A&T Mobile Truck and Trailer Repairabout your appointment, technician ETA, job status, and related service notices. Consent to receive texts is not a condition of purchasing services. Reply STOP to opt out at any time; reply HELP for help. You can also email dispatch@truckmobilerepair.com or call (800) 434-1205. How to opt in: www.truckmobilerepair.com/sms (unchecked checkbox + Subscribe) or the optional checkbox on our contact form.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Texts are sent only by A&T Mobile Truck and Trailer Repair for our own customer service communications. We may use service providers (for example telephony and messaging platforms) solely to deliver messages on our behalf; those providers are not authorized to use your number or consent for their own marketing.
Website analytics and advertising
We use analytics and advertising tools (including Google Analytics, Google Ads, and Microsoft Advertising UET) to understand site traffic and measure ad performance. These services may set cookies or similar identifiers. You can limit tracking through your browser settings or industry opt-out tools where available.
Call recordings
Call recordings may occur where two-party consent applies. Recordings are used for quality, training, and service documentation.
Your choices
You may request access, correction, or deletion of personal information we hold, or ask to be removed from optional email follow-ups, by contacting dispatch@truckmobilerepair.com. SMS opt-out is available via STOP as described above.
Contact
Privacy requests: dispatch@truckmobilerepair.com · (800) 434-1205 · 1245 Illinois St, Fairfield, CA 94533
Related: Terms of Service
